FAQ
Sweet Clean has a vast network of experienced, top-rated cleaners. Based on the time and date of your request, we work to assign the best professional available.
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How often should I schedule cleaning services?The frequency of cleaning services depends on your needs and lifestyle. Some people opt for weekly or bi-weekly cleaning for regular maintenance, while others may prefer monthly deep cleaning. Commercial clients may require daily or weekly cleaning, depending on the nature of their business.
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How do I know that Sweet Clean is the right cleaning company choice?When choosing a cleaning company, consider factors like Sweet Clean's reputation, experience, certifications, insurance coverage, and the range of services they offer. It's also essential to read customer reviews and testimonials to gauge the quality of our work and customer satisfaction.
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Does Sweet Clean bring its own cleaning supplies and equipment?Yes, Sweet Clean comes fully equipped with their cleaning supplies, tools, and equipment. However, some companies may use the client's preferred cleaning products if requested.
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Can I customize the cleaning services to fit my specific needs?Absolutely! Sweet Clean offers customizable service plans to cater to individual preferences and specific cleaning requirements. You can discuss your needs with us, and we will tailor our services accordingly.
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Are cleaning products used by professionals safe for pets and children?Sweet Clean uses environmentally friendly and non-toxic cleaning products that are safe for pets and children. If you have specific concerns about certain products, you can discuss alternative options with us.
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What services does Sweet Clean offer?Sweet Clean offers a wide range of services, including regular house cleaning, deep cleaning, office cleaning, carpet cleaning, window cleaning, post-construction cleaning, move-in/move-out cleaning, and more. They can tailor their services to meet the specific needs of residential and commercial clients.
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How much does professional cleaning cost?The cost of professional cleaning services varies based on factors such as the size of the space, the level of cleaning required, the frequency of service, and the location. It's best to request a detailed quote from Sweet Clean after assessing your specific cleaning needs.
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Is it safe to let cleaners into my home or office?Sweet Clean conducts background checks and thorough screenings of our employees to ensure safety and reliability. Additionally, we may provide training to our staff to follow proper security protocols while working in clients' spaces.
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What happens if I'm not satisfied with the cleaning service?If you are not satisfied with the cleaning service, contact us immediately to discuss your concerns. Sweet Clean has customer satisfaction policies and will strive to rectify any issues promptly.
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Is Sweet Clean insured and bonded?Sweet Clean is typically insured and bonded. Insurance provides coverage in case of accidents or damages that occur during the cleaning process, protecting both the our company and the client. Bonding offers additional financial protection against theft or damage caused by the Sweet Clean's employees.
Pricing & Billing
Choose The Best Cleaning Package For Your Home or Office
Accepted Payment Methods
At Sweet Clean, we offer competitive prices for our high-quality cleaning services. We offer various packages to fit your budget and specific needs. Contact us today to learn more about our pricing options.
Cancellation Policy
We understand that life happens and you may need to cancel or reschedule your cleaning appointment. We kindly ask for a 24-hour notice to avoid a cancellation fee. Please contact us if you need to make any changes to your appointment.
Satisfaction Guaranteed
Our team at Sweet Clean is passionate about our work and committed to providing our customers with reliable, quality services that they can trust. If for any reason you are not satisfied with our cleaning services, please let us know and we will do our best to make it right.