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Terms and Conditions

Terms and Conditions

Terms and Conditions for Sweet Clean - Commercial Cleaning Company

Last Updated: 17th August 2023

Welcome to Sweet Clean, a premier commercial cleaning company dedicated to delivering exceptional cleaning services while ensuring a clear understanding of the terms and conditions governing our services. By using our services, you agree to abide by the following terms and conditions. Please read this document carefully before using our services.

1. Services Offered:

Sweet Clean offers professional commercial cleaning services for businesses and commercial establishments. Our services include but are not limited to general cleaning, deep cleaning, maintenance, and special cleaning projects.

2. Booking and Payment:

Booking: To request our services, you may contact us via our website, phone, or email. We will confirm the details of your booking, including service type, date, time, and location.
Payment: Payment for our services is due at the time of booking or as otherwise agreed upon. We accept various forms of payment, including credit cards, checks, and electronic transfers.

3. Cancellation and Rescheduling:

Cancellation: If you need to cancel a scheduled service, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
Rescheduling: You may reschedule a service by contacting us at least 24 hours before the appointment. Rescheduling is subject to availability.

4. Service Access:

Access to Premises: You agree to provide us with access to the premises at the scheduled service time. In case access is denied or delayed, we may charge a waiting fee or reschedule the service at our discretion.
Safety and Security: Our staff will prioritize safety and security during the service. Please inform us of any potential hazards or security protocols that we need to be aware of.

5. Quality of Service:

Satisfaction Guarantee: We strive to provide high-quality services. If you are not satisfied with our cleaning, please notify us within 8 hours of the service, and we will address any concerns promptly.

6. Liability and Insurance:

Property Damage: Sweet Clean shall not be liable for any damage to property or items that are not properly secured or reported as valuable or fragile.
Insurance: Sweet Clean maintains appropriate insurance coverage to protect against liability for bodily injury or property damage arising from our services.

7. Indemnification:

You agree to indemnify and hold Sweet Clean, its employees, and agents harmless from any claims, damages, liabilities, and expenses arising out of your use of our services.

8. Termination:

Sweet Clean reserves the right to refuse or terminate services to any client for any reason, including but not limited to inappropriate conduct or non-compliance with these terms and conditions.

9. Governing Law:

These terms and conditions are governed by the laws of [Jurisdiction], without regard to its conflict of laws principles.

10. Changes to Terms and Conditions:

Sweet Clean may update these terms and conditions from time to time. The revised version will be posted on our website with an updated "Last Updated" 17th August 2023.

11. Contact Us:

If you have any questions, concerns, or requests regarding these terms and conditions, please contact us at:

Sweet Clean - Commercial Cleaning Company

(707) 615-1633
730 2nd St, Santa Rosa, CA 95404, USA

By using our services, you agree to comply with and be bound by these terms and conditions.

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